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Evidence Guide: BSBHRM522 - Manage employee and industrial relations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBHRM522 - Manage employee and industrial relations

What evidence can you provide to prove your understanding of each of the following citeria?

Develop ER and IR policies and plans

  1. Determine long term ER strategy according to organisational objectives
  2. Analyse existing ER performance in relation to workforce objectives
  3. Evaluate options in terms of cost-benefit, risk-analysis and relevant industrial instruments
  4. Consult relevant internal stakeholders and develop IR policies and plans
  5. Identify the skills and knowledge relevant for management and the workforce to effectively implement these strategies and policies
Determine long term ER strategy according to organisational objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse existing ER performance in relation to workforce objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate options in terms of cost-benefit, risk-analysis and relevant industrial instruments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult relevant internal stakeholders and develop IR policies and plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the skills and knowledge relevant for management and the workforce to effectively implement these strategies and policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement ER and IR policies and plans

  1. Develop implementation plan and contingency plan for ER and IR policies and strategies
  2. Organise training and development for identified requirements to support ER and IR plan
  3. Agree on changes required by the organisational policies and implementation plan
  4. Document procedures for addressing grievances and conflict according to organisational policies and procedures
  5. Identify and communicate key procedures for addressing grievances and conflict to stakeholders
  6. Review ER and IR policies and plans and establish whether they are meeting their intended outcomes
Develop implementation plan and contingency plan for ER and IR policies and strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise training and development for identified requirements to support ER and IR plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree on changes required by the organisational policies and implementation plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document procedures for addressing grievances and conflict according to organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and communicate key procedures for addressing grievances and conflict to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review ER and IR policies and plans and establish whether they are meeting their intended outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage negotiations to resolve conflict

  1. Develop and deliver training to individuals in conflict-management techniques and procedures
  2. Identify, and where relevant alleviate or eliminate, sources of conflict or grievance according to legal requirements
  3. Evaluate documentation and other information sources and clarify issues in dispute and ensure completeness, balance and relevance
  4. Obtain expert or specialist advice and/or refer to precedents, if required
  5. Determine and apply negotiation strategy
  6. Advocate the organisation’s position to reach a resolution that aligns with organisational objectives
Develop and deliver training to individuals in conflict-management techniques and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, and where relevant alleviate or eliminate, sources of conflict or grievance according to legal requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate documentation and other information sources and clarify issues in dispute and ensure completeness, balance and relevance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain expert or specialist advice and/or refer to precedents, if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and apply negotiation strategy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advocate the organisation’s position to reach a resolution that aligns with organisational objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

develop and implement ER and IR policies and plans in at least one work area.

In the course of the above, the candidate must:

analyse organisational documentation and determine long-term ER objectives and current ER performance

collaborate with others to develop and review IR policies and plans

develop implementation and contingency plans for IR policies

identify the skills and knowledge needed to implement the plan and organise training and development for self and staff

document and communicate strategies and procedures for eliminating and dealing with grievances and disputes

train others in conflict-resolution techniques

manage IR conflicts, including advocating the organisation’s position during negotiations and documenting, implementing and following up agreements.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

relevant IR legislation or regulations

key features of enterprise and workplace bargaining processes

key features of relevant entities in the current Australian IR system, including courts and tribunals, trade unions and employer bodies

key sources of expert ER and IR advice

relevant organisational policies and procedures

key features of organisational objectives

key aspects of cost-benefit, risk-analysis and current legislative requirements.